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FAQ

How Can We Help You?

Find answers to our most frequently asked questions below

1 When will my order arrive?

Delivery usually takes 1–3 business days. We will provide you with tracking details once your package is shipped.

2 What if I receive a damaged or defective product?

If your item arrives with a manufacturing defect or damage, you can request a return or exchange within 7 days. Please check our return policy for details. Refunds are processed according to the payment method used.

3 What payment methods do you accept?

We currently accept Cash on Delivery (COD).

4 Can I order in bulk? Do you offer discounts?

Yes! We provide special discounts (10%–20%) for bulk purchases on selected items such as fashion, beauty, and home essentials. Please contact us for a customized quotation.

Still have questions? Contact our support team